Shipping Policy | C-A-L Ranch
General Shipping Information
Free shipping is available for orders over $99
Excluded Items
Certain items are excluded from shipping, including:
- Liquids
- Chemicals
- Feed
- Paint
- Lithium batteries or items with lithium batteries
- Oversized or overweight items
- PO Boxes or APO Addresses
Shipping Costs
Shipping costs are calculated based on the size, weight, shipping method, and delivery address of each item. An estimated shipping cost will be provided in your final shopping cart before checkout.
Delivery Time
In-stock merchandise typically arrives within 5–7 business days. Please note that during holiday seasons, there may be delays due to increased shipping volumes and carrier limitations. We advise placing orders well in advance to ensure timely delivery, especially during peak periods.
Maximum Package Weight
Please note that each package cannot exceed 35 lb.
Customer Service Information
Our customer service team is available during the following hours:
- Monday - Friday: 8:00AM - 5:00PM Mountain Standard Time
- Saturday: 9:00AM - 5:00PM Mountain Standard Time
For assistance, you can reach us at: 855-881-5540 or use the Live Chat button
Shipping Carriers
Free shipping carriers are chosen at our discretion.
Shipping Locations
We offer shipping in the United States (California, Hawaii, and Alaska excluded). International shipping not available at this time.